Maintenance and Support Packages
Sometimes working on a fixed price is not the the best option for your project.
Book a Time

How it Works

Ongoing Support
Have a solution as quickly as in 2 business days.
Masters at Integration
Get a response within 24hrs. 
Experts in Deluge
Have direct access to our team via your dedicated cliq channel.

What’s included:

Support Packages

Purchase a monthly support plan to receive assistance if you run into problems that you can't seem to solve on your own.

Bronze

Retainer Contracts in which Aether will respond to the customer's trouble tickets within 15 days.

Bronze 10
Includes 10 hours per month of high priority (within 15 business days) response times at US$88/hr, and additional hours billed at US$97/hr. Price: $880/mo.
Bronze 20
Includes 20 hours per month of high priority (within 15 business days) response times at US$88/hr, and additional hours billed at US$97/hr. Price: $1760/mo.

Silver

Retainer Contracts in which Aether will respond to the customer's trouble tickets within 5 days.

Silver 10
Includes 10 hours per month of high priority (within 5 business days) response times at US$98/hr, and additional hours billed at US$108/hr. Price: $980/mo.
Silver 20
Includes 20 hours per month of high priority (within 5 business days) response times at US$98/hr, and additional hours billed at US$180/hr. Price: $1960/mo.
These are just some of the basic ways we can structure maintenance and support packages. Click on the button below to see a more in-depth look.
SLA Information Doc
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Interested in working with us?

To directly book a time for a meeting
Click Here.

Got questions? Feel free to use the contact form and a member of our team will reach out as soon as possible.

Phone: +1 778 241 4245
Email: info@aetherautomation.com

1845 Robson St, Suite 801
Vancouver, BC
Canada
V6G 1E4

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