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Bronze

Retainer Contracts in which Aether will respond to the customer's trouble tickets within 15 days.
 

Bronze 10

Includes 10 hours per month of tickets(within 15 business days) response times at US$88/hr, and additional hours billed at US$97/hr. Price: $880/mo.
 

Bronze 20

Includes 20 hours per month of tickets (within 15 business days) response times at US$88/hr, and additional hours billed at US$97/hr. Price: $1760/mo.

Silver

Retainer Contracts in which Aether will respond to the customer's trouble tickets within 5 days.

Silver 10

Includes 10 hours per month of high priority (within 5 business days) response times at US$98/hr, and additional hours billed at US$108/hr. Price: $980/mo.

Silver 20

Includes 20 hours per month of high priority (within 5 business days) response times at US$98/hr, and additional hours billed at US$180/hr. Price: $1960/mo.

Gold

Retainer Contracts in which Aether will respond to the customer's trouble tickets within 48 hours.

Gold 10

Includes 10 hours per month of regular priority (within 2 business days) response times at US$150hr, and additional hours billed at US$165/hr. Price: $1500/mo.

Gold 20

Includes 20 hours per month of regular priority (within 2 business days) response times at US$150/hr, and additional hours billed at US$165/hr. Price: $3000/mo.

Zoho Maintenance and Support Packages

Sometimes working on a fixed price is not the the best option for your project.

Three tiny people working and sitting around giant letters 'SLA'.

How it Works

Ongoing Support

Have a solution as quickly as in 2 business days.

Masters at Integration

Get a response within 24hrs. 

Experts in Deluge

Have direct access to our team via your dedicated cliq channel.

What’s Included:

Cliq Channel & Phone Support

We will always be a Cliq away. Message us anytime within cliq to receive a near instant response.

Troubleshooting

Have no idea what needs fixed? We are expert troubleshooters and will find the solution to almost any Zoho issue.

Integration Maintenance

We will keep your integrations running bug-free. We will also add new functionalities per your request.

New Feature Implementation

See something that can drastically improve your business processes. Just let us know and we will implement it.

Proactive Maintenance

Our team sets up automated maintenance bots that will find bugs. Our goal is to find and fix them before you even know about them.

Real Time Function Monitoring

Once we implement your automation we set you up with the support necessary to make the most of it.

System Analysis and Design

Once we implement your automation we set you up with the support necessary to make the most of it.

Your needs

Once we implement your automation we set you up with the support necessary to make the most of it.

Fine Tuning

Zoho is a great platform and we can fine-tune it so it fits your specific needs.

Support Packages

Purchase a monthly support plan to receive assistance if you run into problems that you can't seem to solve on your own.

Bronze

Retainer Contracts in which Aether will respond to the customer's trouble tickets within 15 days.

Includes 10 hours per month of tickets(within 15 business days) response times at US$88/hr, and additional hours billed at US$97/hr. Price: $880/mo.

Includes 20 hours per month of tickets (within 15 business days) response times at US$88/hr, and additional hours billed at US$97/hr. Price: $1760/mo.

Gold

Retainer Contracts in which Aether will respond to the customer's trouble tickets within 48 hours.

Includes 10 hours per month of regular priority (within 2 business days) response times at US$150hr, and additional hours billed at US$165/hr. Price: $1500/mo.

Includes 20 hours per month of regular priority (within 2 business days) response times at US$150/hr, and additional hours billed at US$165/hr. Price: $3000/mo.

Silver

Retainer Contracts in which Aether will respond to the customer's trouble tickets within 5 days.

Includes 10 hours per month of high priority (within 5 business days) response times at US$98/hr, and additional hours billed at US$108/hr. Price:$980/mo.

Includes 20 hours per month of high priority (within 5 business days) response times at US$98/hr, and additional hours billed at US$180/hr. Price: $1960/mo.

These are just some of the basic ways we can structure maintenance and support packages.

Click on the buttons below to see a more in-depth look.

The best companies trust Aether

We thank each of these clients for their trust in Aether Automation! After using our consulting services, each of these clients has emerged with faster Zoho processes, more detailed and accurate work, a more knowledgeable team and more time in their day.

Interested in
working with us?

Got questions? Feel free to use the contact form and a member of our team will reach out as soon as possible.

Phone: +1 778 241 4245

3341 Skinner Road,
Duncan, BC
Canada
V9L 4V4

Address is not for billing

Contact us

Our Zoho Certifications 

Our skilled team has put in thousands of hours of work to get a thorough understanding of Zoho CRM, so you don't have to. Feel free to ask us about any of these badges during our consulting calls.

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